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Healthcare organization performance is a function of many variables. This study measured relationships among culture, the built environment, and outcome variables in a healthcare provider organization. A culture survey composed of existing scales and custom scales was used as the principal measurement instrument. Results supported culture strength’s links with higher performance levels and identified the built environment’s role as a moderating variable that can lead to improved processes and outcomes. Job satisfaction and patient satisfaction were found to be significantly and positively correlated with culture strength and with ratings of the built environment.

The critical incident technique (CIT) provides a means to produce rich cultural information from organizational members in an effort to describe the organization’s culture. Very few published studies have used CIT to diagnose culture. In combination with other methods, CIT can be an integral element of a larger study of an organization’s culture. In this study, CIT was used in a US acute care hospital that had recently occupied a new $181 million replacement hospital having an emphasis on patient‐centered care and a healing environment. Individual CIT “stories” supplied rich detail about the hospital’s culture, providing opportunities to communicate how people behave with respect to the culture. Consequently, CIT results provide specific information on what people do that supports the culture and what they do that works against the culture.

The conditions that domain analysis becomes an academic school of information science (IS) are mature. Domain analysis is one of the most important foundations of IS. The purpose of this paper is to analyze and discuss metatheoretical and theoretical issues in the domain analytic paradigm in IS.

This paper conducts a systematic review of representative publications of domain analysis. The analysis considered degree theses, journal articles, book chapters, conference papers and other materials.

Domain analysis maintains that community is the new focus of IS research. Although domain analysis centers on the domain and community, theoretical concerns on the social and individual dimensions of IS are inherent in it by its using sociology as its important approach and socio-cognitive viewpoint. For these reasons domain analysis can integrate social–community–individual levels of IS discipline as a whole. The role of subject knowledge in IS is discussed from the perspective of domain analysis. Realistic pragmatism that forms the philosophical foundation of domain analysis is argued and the implications of these theories to IS are presented.

The intellectual evolving landscape of domain analysis during a quarter century is comprehensively reviewed. Over the past twenty-five years, domain analysis has established its academic status in the international IS circle. Being an important metatheory, paradigm and methodology, domain analysis becomes the theoretical foundation of IS research. This paper assesses the current state of domain analysis and shows the contributions of domain analysis to IS. It also aims to inspire further exploration.